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We are looking into this.","published_at":"2025-10-29T12:39:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8631818","status":"degraded"}]}},{"id":"4334358","type":"status_update","attributes":{"message":"We have solved this issue.","published_at":"2025-10-29T12:45:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8631818","status":"resolved"}]}},{"id":"753697","type":"status_report","attributes":{"title":"Users stuck on 'Read only'","report_type":"manual","starts_at":"2025-10-29T12:39:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8631818","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4334339","type":"status_update"},{"id":"4334358","type":"status_update"}]}}},{"id":"4335706","type":"status_update","attributes":{"message":"We’ve resolved this issue. 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Customers are advised to login to the portal - help.ertracker.io to reply to their requests.","published_at":"2025-10-29T16:08:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8631809","status":"degraded"}]}},{"id":"753860","type":"status_report","attributes":{"title":"Emails to help@ertracker.io are not being delivered","report_type":"manual","starts_at":"2025-10-29T16:08:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8631809","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4335706","type":"status_update"},{"id":"4335185","type":"status_update"}]}}},{"id":"4408256","type":"status_update","attributes":{"message":"One of our providers, Cloudflare is experiencing a global outage impacting millions of website, unfortunately ER Tracker is impacted and our services are currently unavailable","published_at":"2025-11-18T13:26:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622116","status":"downtime"},{"status_page_resource_id":"8622759","status":"downtime"},{"status_page_resource_id":"8631809","status":"degraded"},{"status_page_resource_id":"8631818","status":"downtime"}]}},{"id":"4410835","type":"status_update","attributes":{"message":"All services have been restored to usual standards. We apologise for any inconvenience. ","published_at":"2025-11-18T17:33:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622116","status":"resolved"},{"status_page_resource_id":"8622759","status":"resolved"},{"status_page_resource_id":"8631809","status":"resolved"},{"status_page_resource_id":"8631818","status":"resolved"}]}},{"id":"4408717","type":"status_update","attributes":{"message":"Services are coming back online, but some users may still experience issues or degraded performance whilst they fully recover ","published_at":"2025-11-18T14:42:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622116","status":"degraded"},{"status_page_resource_id":"8622759","status":"degraded"},{"status_page_resource_id":"8631809","status":"degraded"},{"status_page_resource_id":"8631818","status":"degraded"}]}},{"id":"4408307","type":"status_update","attributes":{"message":"We are working with our provider to try and resolve this as soon as possible. The outage has now meant our support team are not able to access our support system and therefore, currently unable to respond to customer emails.","published_at":"2025-11-18T13:36:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622116","status":"downtime"},{"status_page_resource_id":"8622759","status":"downtime"},{"status_page_resource_id":"8631809","status":"downtime"},{"status_page_resource_id":"8631818","status":"downtime"}]}},{"id":"769035","type":"status_report","attributes":{"title":"Web Application Firewall Performance Issues","report_type":"manual","starts_at":"2025-11-18T13:26:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8622116","status":"resolved"},{"status_page_resource_id":"8622759","status":"resolved"},{"status_page_resource_id":"8631809","status":"resolved"},{"status_page_resource_id":"8631818","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4408256","type":"status_update"},{"id":"4410835","type":"status_update"},{"id":"4408717","type":"status_update"},{"id":"4408307","type":"status_update"}]}}}]}