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Maintenance

Nova Upgrade

Nov 20 at 10:30pm GMT  –  Nov 25 at 03:00pm GMT
Affected services
Nova

Resolved
Nov 25 at 11:08am GMT

Great news — we’re back on track. The final pieces of the upgrade are coming together smoothly, and we’re confident Nova will be ready to launch today at 3pm.

We’re genuinely excited to bring you the updated Nova experience, with a faster system, improved login flow, and smarter eligibility checks. Thanks again for your patience — we can’t wait for you to see what’s new.

Updated
Nov 22 at 03:56pm GMT

Nova Upgrade Update

We’re still hard at work on the Nova upgrade, but it’s taking a little longer than planned. The new login system and eligibility checks are more complex than expected, and we want to make sure everything is stable, secure, and performing exactly as it should before going live.

Our team is making steady progress, and we’ll share a further update as soon as we’re closer to completion. Thank you for your patience while we continue improving Nova.

Created
Nov 20 at 10:30pm GMT

We’re upgrading Nova!

Nova is getting a major overhaul to make your experience smoother, faster, and more reliable.

We’re introducing a completely refreshed login system designed to reduce friction, improve stability, and give you a more seamless sign-in experience. Alongside this, we’re rolling out enhanced eligibility checks to ensure everything loads accurately and securely in the background.

You’ll also notice a real boost in performance. Nova is moving to a more powerful infrastructure, giving it the speed and capacity it needs as we continue to grow.

More updates will follow soon — thank you for your patience while we make Nova even better.